Privacy Policy

Comik AI ('Company,' 'we,' 'our,' or 'us') operates an AI image and video creation platform that helps users create images, videos, character visuals, story scenes, animated content, and other creative media using text prompts, uploaded references, and AI models. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you access or use our website, applications, and related services (collectively, the 'Service').

We use collected information to:

• Provide, operate, maintain, and improve the Service.
• Process prompts, uploaded references, generation settings, and other inputs to create AI images, videos, character visuals, story scenes, and related creative outputs.
• Store, display, manage, download, and delete your generated assets and account data.
• Authenticate users, maintain sessions, secure accounts, verify tokens, and prevent unauthorized access.
• Process subscriptions, credits, invoices, payments, cancellations, promotions, and account entitlements.
• Provide customer support, respond to requests, troubleshoot issues, and communicate service-related notices.
• Monitor performance, detect bugs, analyze usage trends, and improve product quality.
• Detect, prevent, investigate, and respond to abuse, fraud, security incidents, policy violations, and illegal activity.
• Comply with legal obligations, enforce our Terms of Service, and protect the rights, safety, and property of Comik AI, users, and third parties.

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Account Data: We retain account information while your account remains active and for a reasonable period after deletion as needed for security, backup, legal, and accounting purposes.
• Processed Content: Prompts, uploaded references, generated images, generated videos, and asset metadata may be retained while they remain in your account, asset library, generation history, or related storage. Temporary uploads and processing files are generally deleted after generation is completed or after a limited operational period, unless retention is needed for security, debugging, abuse prevention, or legal compliance.
• Logs: Security, debugging, request, and transaction logs are retained only for as long as reasonably needed for security, fraud prevention, troubleshooting, auditing, and legal compliance.
• Analytics: Analytics and product usage data may be aggregated, de-identified, or anonymized and retained to improve the Service.

We use reasonable technical and organizational measures designed to protect your information, including:

• Encryption in transit where supported.
• Access controls and authentication mechanisms.
• Segregation of production credentials and environment configuration.
• Logging, monitoring, and request tracing for security and reliability.
• Secure storage and delivery practices for generated media and user assets.
• Vendor and infrastructure controls appropriate for payment, storage, authentication, email, and AI processing services.

No method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.

We do not sell your personal information. We also do not share personal information for cross-context behavioral advertising as those terms may be defined under applicable California privacy laws. We may disclose information only as needed to operate, protect, and improve the Service, including:

• With AI model providers and processing services that generate, transform, moderate, or return images, videos, text, or related outputs.
• With cloud, database, storage, CDN, cache, logging, and infrastructure providers that host, process, store, or deliver the Service.
• With payment processors such as Stripe to process subscriptions, invoices, purchases, taxes, chargebacks, and payment status.
• With authentication, email, analytics, anti-abuse, and customer support providers.
• With Notion or other integrations when you authorize a connection or request an export.
• With professional advisers, auditors, regulators, law enforcement, or courts when required by law or necessary to protect rights, safety, and security.
• In connection with a merger, acquisition, financing, restructuring, bankruptcy, or sale of assets.
• With your consent or at your direction.

Depending on your location, you may have rights regarding your personal information, including:

• Access: Request a copy of personal information we hold about you.
• Correction: Request that inaccurate or incomplete information be corrected.
• Deletion: Request deletion of your personal information, account, uploads, or generated assets, subject to legal and operational limits.
• Portability: Request a portable copy of certain information where required by law.
• Objection or restriction: Object to or request restriction of certain processing activities.
• Withdrawal of consent: Withdraw consent where processing is based on consent.
• Opt-out choices: Adjust cookie, marketing, integration, or account settings where available.

To exercise these rights, contact support@comik.ai. We may need to verify your identity before fulfilling a request, and we will respond within the timeframe required by applicable law.

We use cookies and similar technologies to:

• Maintain login sessions and authentication state.
• Remember preferences and product settings.
• Process security checks, anti-abuse signals, and fraud prevention.
• Understand usage, diagnose issues, and improve performance.
• Support payment, subscription, and integration workflows.

Most browsers let you control cookies through settings. Disabling cookies may prevent account login, generation workflows, payments, or other Service features from working properly.

The Service is intended for users who are at least 18 years old. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 in violation of applicable law, we will take reasonable steps to delete it. If we become aware that a minor is using the Service in violation of these requirements, we may restrict or terminate the account and delete related information as appropriate.

Your information may be transferred to, stored in, or processed in countries other than where you live. These countries may have different data protection laws. When required, we use appropriate safeguards for cross-border transfers.

California residents may have additional rights under California privacy laws, including rights to know, access, delete, correct, and opt out of certain selling or sharing of personal information. We do not sell personal information or share personal information for cross-context behavioral advertising as those terms may be defined under applicable California privacy laws. To exercise applicable rights, contact support@comik.ai.

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the 'Last updated' date. If changes are material, we may provide additional notice through the Service or by other appropriate means.

For questions, requests, or concerns about this Privacy Policy or our privacy practices, contact us at: